21 November 2008

Special issue: Service science: meeting the challenges of the accelerated economy globalisation

International Journal of Services Operations and Informatics 3(3/4) 2008

Papers from the 2007 IEEE/INFORMS International Conference on Service Operations and Logistics, and Informatics (SOLI) held in Philadelphia, USA, 27-29 August 2007
  • A top-down approach to aligning business service centres with business processes
  • Stochastic evaluation of supply chains and replenishment policies with Petri net components
  • Creating operational shift schedules for third-level IT support: challenges, models and case study
  • Optimatch: applying constraint programming to workforce management of highly skilled employees
  • Empirical analysis of logistics enterprises' cooperation
  • Supplier selection in dynamic competitive environments
  • A method for platform identification to support service family design
  • Study on the concession and damping equilibrium of duopoly strategic output based on bounded rationality and knowledge
  • Supply chain design in perfect competition
  • Sale price decision in the supply chain of one product family with linear price-dependent demand

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