Special issue: "Health Service Engineering and Redesign"

International Journal of Healthcare Technology and Management 14(1/2) 2013

• Reduction of service time variation in patient visit groups using decision tree method for an effective scheduling
• Investigating the impact of process complexity on quality of care in hospital emergency departments
• Clustering the clusters - knowledge enhancing tool for diagnosing elderly falling risk
• Response surface optimisation of surgery start times in a single operating room using designed simulation experiments

Additional Papers

• Intention to use a personal health record: a theoretical analysis using the technology acceptance model
• Dispensary assistants' attitudes and perceptions regarding automated dispensing machines in community pharmacies
• Buy-side barriers to e-business technology in the healthcare sector
• Complexities of scope and scale in claims: issues in vertical knowledge flow in cancer biotechnology