Call for papers: Advances in Knowledge Management for E-banking - Towards High Performance Banking Systems

Call for papers: Advances in Knowledge Management for E-banking - Towards High Performance Banking Systems

A special issue of International Journal of Electronic Banking

The banking industry is characterised as one of the most knowledge intensive sectors. From this perspective, banks’ performance is directly related to the performance of knowledge.

Knowledge management has been used as a high-promise business concept. In an era of business transition, the effective management of knowledge is proposed as a strategy that exploits the organisational intangible assets. However, the term ‘knowledge management’ has been used in order to describe many different applications. In some cases, the tag of ‘knowledge management product’ is attached to several software programs purely for marketing reasons.

We recognise knowledge management as a socio-technical phenomenon where the basic social constructs such as person, team and organisation require support from ICT applications. In this special issue, we investigate the full range of knowledge management technologies and the latest developments as promoted by the advent of the semantic web and Web 2.0

This issue brings together academics, practitioners, researchers, and aims to deliver a reference edition for all those interested in the exploitation of knowledge management for the banking industry.

Topics include, but are not limited to, the following:

SECTION A: ARTIFACT LEVEL
Managing documents
Managing metadata and semantics
Managing taxonomies

SECTION B: INDIVIDUAL LEVEL
Constructing yellow pages of experts
Managing individual profiles
Managing tacit knowledge

SECTION C: TEAM LEVEL
Managing workflows
Managing discussion forums
Exploiting collaborative work systems
Managing team dynamics

SECTION D: ORGANISATIONAL LEVEL
Building best practices
Developing knowledge maps/ontologies
Managing competencies
Managing organisational memory

SECTION E: INTER-ORGANISATIONAL LEVEL
Managing inter-organisational network
Managing projects
Future technologies

Important Dates

1-2 Page Abstract: 15 May 2007
Submission of Manuscripts: 15 October 2007
Notification to Authors: 15 November 2007
Final Versions Due: 15 February 2008