Editor's pick of Int. Journal of Business Environment articles available for free

Papers specially selected by the Editors of the International Journal of Business Environment (IJBE) are available as free sample articles here. These articles have been selected to represent the journal's range and quality.

• Strategic and operational issues in implementing a CRM tool 
• Competition versus cooperation: analysing strategy dilemma in business growth under changing social paradigms 
• Towards an alternative logic for electronic customer relationship management 
• Internationalisation and global competitive advantage: implications for Asian emerging market multinational enterprises 
• Understanding customers' service experience: review and research propositions 
• Organisational identity and the business environment: the strategic connection 
• Brand communities: influencing organisations' identities and their perception of the business environment 
• Environmental scanning literature – past, present and future research propositions