4 August 2009

Special issue: Emergent computing for service management

European Journal of Industrial Engineering 3(4) 2009
  • An exploration of the literature on the use of 'swarm intelligence-based techniques' for public service problems
  • The bees algorithm for workload balancing in examination job assignment
  • A general framework for an agent-based service performance assessment system in local governments
  • Integrating fuzzy analytical hierarchy process and data envelopment analysis for performance management in automobile repair shops
  • A statistics-based genetic algorithm for quality improvements of power supplies

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