Special issue: Information technology and telecommunications services – knowledge, technology and organisational changes

International Journal of Knowledge Management Studies 2(1) 2008

• Service productivity gains through information and communication technology applications: a service marketing approach
• The digital divide in the internet usage within enlarged European Union: a multivariate comparative analysis
• E-procurement of telecom services for the public sector
• Identifying and measuring the success factors of mobile business services
• Towards an optimised design of private complex services
• How can an ICT tool strengthen network capabilities? Evidence from the role of knowledge codification in the KMP experience
• Knowledge-based alliances as a driver of mobile telecommunications convergence: an historical and technical overview
• Managing supplier relations with balanced scorecard
• Users' perception of mobile payment
• Determining website content for small businesses: assisting the planning of owner/managers