Special issue: Collaborative service development

International Journal of Services Technology and Management 12(3) 2009

• Tug of war in innovation – coopetitive service development
• Intellectual property protection in collaborative innovation activities within services
• Performance impact of corporate entrepreneurship in the service sector: a contingency approach
• Users as sources for radical service innovations: opportunities from collaboration with service lead users
• Collaboration with users of innovative healthcare services – the role of service familiarity