The world is shrinking day by day with the advancement of technology. Customers’ expectations are also increasing and companies are prone to a more and more uncertain environment. With the advancement of information technology (IT), social e-commerce is developing rapidly and has also paved the ways for seamless accessibility of e-commerce related processes anytime and anywhere.
The IT field is evolving and developing every day. New technologies in computers and mobile devices are shaping the way the world communicates with one another, gets work done, and spends its free time. Companies will find that their conventional social e-commerce integration must be expanded beyond their peripheries. The strategic and technological innovations in e-commerce will impact on how organisations buy and sell in the future. However clear vision, strong planning and technical insight into the internet’s capabilities would be necessary to ensure that companies maximise the internet’s potential for better e-commerce management and ultimately improved competitiveness.
Internet technology, the world-wide-web, electronic commerce etc. will change the way a company is required to do business. These companies must realise that they must harness the power of technology to collaborate with their business partners. The internet and other networking links to observe past performance and historical trends to determine how much product should be made as well as the best and cost effective methods for warehousing it or shipping it to retailers.
E-commerce refers to the wide range of tools and techniques utilised to conduct business in a “paperless environment”. Electronic commerce, therefore, includes electronic data interchange, e-mail, electronic fund transfers, electronic publishing, image processing, electronic bulletin boards, shared databases and magnetic/optical data capture. Companies are able to automate the process of moving documents electronically between suppliers and customers. This system provides access to customers all over the world and thus eliminates geographical limitations. Some of the e-commerce applications with applications in B2C (business to consumer) and B2B (business to business) space, which are changing the dynamics of e-commerce Management.
All over the world, the way business is carried out is changing with the use of information technology. Most businesses now have to compete in a global environment. Mobile commerce has converted into a strategic issue among firms seeking personalised marketing channels. Many of the mobile operators offer a broad range of transaction services, such as ticket reservations, banking, and shopping, as well as infotainment and directory services.
One of the most critical ways IT affects business is in changing the relationship between suppliers and customers, in particular, the ways that customers buy from firms and how suppliers interact with buyers. As we consider the future, the traditional procurement approach will be transformed into e-sourcing. The objectives of IT in social e-commerce are providing information availability and visibility, enabling a single point of contact for data, allowing decisions based on total e-commerce information and enabling collaboration with partner’s IT in e-commerce, enables great opportunities, ranging from direct operational benefits to the creation of strategic advantage. It changes industry structures and even the rules of competition.
IT is key in supporting companies creating strategic advantage by enabling centralised strategic planning with day-to-day centralised operations. In fact, e-commerce becomes more market-oriented because of IT usage. “Technology” is a vehicle to enhance e-commerce competitiveness and performance by enhancing the overall effectiveness and efficiency of logistics systems, Hence, choosing the right technology for various logistics activities or sub-processes is very crucial to any business to gain a competitive advantage in today’s competitive market. Information technology (IT) tools and solutions are essential to facilitate this. Therefore, it is necessary to develop and establish an efficient system to provide a strong foundation for smart e-commerce.
In this special issue, we are particularly interested in high-quality contributions and innovations in this interdisciplinary area of smart e-commerce technologies, tools, systems, and services.
Suitable topics include, but are not limited to, the following:
- Technology Platforms for E-commerce and M-commerce
- E-business and e-commerce adoption
- E-commerce and cultural issues
- E-commerce CRM, ERP, DSS, HRM, policy
- E-commerce strategic management and leadership
- E-commerce security and trust, stress and strain impacts
- Global e-commerce and microfinance
- Law, copyright, and intelligent property in e-commerce
- E-sourcing, e-catalogues, e-auction
- E-tailing and e- procurement
- Electronic supply chains electronic supply chains
- E-commerce technologies and the workplace
- E-marketplace and web based tracking
- E-services and technologies
- Financial information systems
- Mobile services and mobile advertising
- Mobile commerce technologies and management
- Online marketing and mobile payments
- Search engine optimisation
- Virtual commerce and virtual enterprises
- Virtual communities and teleworking
- Web commerce utilisation and management
- Web portals technologies
- Electronic data interchange and internet
- E-business applications with context-awareness and information quality-of-service
- Mobile architectures and m-business models
- Mobile user interfaces - trust/security/protection
- E-commerce collaboration and e-services-semantic web - web services
- Services over the Internet, wireless, mobile phone, and other cybernetic systems
- Cryptography for enabling e-commerce
- Future development of e-business
- Digital economics and digital content
- Languages for describing goods and services
- online auctions and technologies
- Wireless communications virtual communities
- Integration of mental models and big data analytics in e-commerce
- Mobile commerce analytics that create new e-commerce models
- Business redesign through big data initiatives
- Electronic wallets
- Enterprise Engineering
- Business-IT alignment
- Business process management
- B2C/B2B considerations
- Business performance
- Enterprise architecture, business models, enterprise ontologies
- Internet of Things and sensing enterprise, business
- Intelligence, innovation/migration/change management - consumer decision making and buying behavior models
- Recommender systems and global trends
- Sustainable Social E-commerce
- Social networks and social commerce
- Big data analytics and social network analysis
- Text mining and web mining
- Social media and digital marketing and mobile commerce
- Crowdsourcing and crowdfunding - business policy, strategy and governance
- Green computing for e-commerce
- Internationalisation and social, ethical and cultural factors
- Product comparison services and shopping assistants
- Compute e-commerce and social media national advertising
- Online to offline business models and social network analytics for business
- Novel recommender systems for smart e-commerce
- Innovative applications, services and systems for e-commerce
- Smart e-commerce assisted by big data analytics and other IT
- AI and deep learning for e-commerce
- Affective human computer interactions for e-commerce
- Security and privacy of e-commerce topics
- Social commerce and how firms may use it to develop their business
- Social commerce frameworks and their impact on social commerce participation
- Social media developed a new e-commerce channel called social commerce
- firms may co-create value in social commerce platforms
- Social commerce and trust building mechanisms in e-commerce platforms
- Social word of mouth and recent development in electronic word of mouth
- The role of online communities in recent development of social commerce
Important Dates
Manuscripts due by: 30 September, 2017
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