- Enhanced service provision through mobile technology utilisation in facility processes
- Service innovation by SME
- Analysis of productivity in Japanese information service industries
- Service systems framework focusing on value creation: case study
- A service science perspective on the design of social media activities
- Studies on customer services optimisation by using the SCIM – an application of the agent base modelling (ABM) technology to service science
18 January 2010
Special issue: Service science management and engineering (SSME) or service science
International Journal of Web Engineering and Technology 5(3) 2009
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1 comment:
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