3 January 2009

Special issue: Developments in industrial B2B services

International Journal of Services Technology and Management 11(1) 2009
  • Value-chain-oriented service development by means of a 'two-channel service model'
  • Degree of service-orientation in the pulp and paper industry
  • Managing industrial service offerings: requirements on content and processes
  • Organisational structures for the service business in product-oriented companies
  • Industrial services innovation process: influencing factors – a case study

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