Free sample articles newly available from International Journal of Productivity and Quality Management

The following sample articles from the International Journal of Productivity and Quality Management are now available here for free:

• The impact of 2008 credit crisis on currency stability structure
• Quality and productivity improvement through spot welding process optimisation in automobile body shop
• The evaluation of green manufacturing strategies adopted by ISO 14001 certificate holders in Jordan
• TQM as business strategy: a meta-analysis review
• Understanding nature of empathy through the lens of service encounter: a phenomenological study on FLE's
• Development and validation of multi-dimensional wind turbine service quality scale for measuring operations and maintenance service quality in wind energy sector
• Soft total quality management and lean manufacturing initiatives: model development through structural equation modelling