A special issue of International Journal of Revenue Management
The next generation of revenue management models is likely to be based on customer choice. The understanding of how a customer behaves when she/he purchases a service from a company using revenue management will be a corner stone of competitive advantage. This special issue seeks to highlight both innovative research and practice about consumer behaviour and revenue management. The selection process will favour papers with special attention to the relationship between consumer loyalty and consumer choice and how this relationship affects the performance of revenue management.
Welcome are submissions of original research and case studies dealing with topics which include but are not limited to:
- Choice based revenue management
- Inventory control
- Capacity planning
- Differential pricing
- Dynamic pricing
- Customer relations management
- Loyalty programs
- Consumer behaviour
- Perceived fairness
- Overbooking
Full paper due: 15 March, 2010
Notification of status of paper: 15 April, 2010
Notification of acceptance and Review Results: 1 August, 2010
Final version of paper due: 1 December, 2010
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