Extended versions of papers presented at Technology, Innovation, and Industrial Management (TIIM 2013).
- Benchmarking in higher education: Polish experience
- Flood 2.0: Facebook use and reactions during the 2011/2012 flood in Thailand
- Can TQM improve the sustainability of family owned business?
- The building blocks of consulting service excellence
- Brand and corporate image of a sport organisation as a factor of building loyalty on example of rock climbing in Poland
- Gender differences and consumer's repurchase intention: the impact of trust propensity, usefulness and ease of use for implication of innovative online retail
- Knowledge dynamics and innovation: case studies in a sparsely populated area
- A hybrid method to predict scenarios in the Japanese software industry
- The internet of things: when reality meets expectations