Free sample articles newly available from International Journal of Services and Operations Management

The following sample articles from the International Journal of Services and Operations Management are now available here for free:

• Efficacy appraisal model of TQM elements in auto industry in India
• Building a comprehensive service supply chain conceptual framework: a step ahead, based on comparative analysis of previous frameworks
• Energy saving in operations management through variable-speed drive technology: environmental versus economic convenience
• Designing a fuzzy approach for modelling the performance evaluation of education service providers
• The moderating effect of supply chain role on the relationship between social capital and performance
• Revealing customer dominant logic in healthcare services