Free sample articles newly available from International Journal of Business Excellence

The following sample articles from the International Journal of Business Excellence are now available here for free:

• The use of integrated management approaches and their impact on customers' satisfaction and business success
• Organisational determinants of export performance: evidence from exporting firms in Batam, Indonesia
• A study on customer's perception of online banking and e-service quality among Chennai customers
• Analysis of e-service quality from the management perspective: an empirical study on e-government services
• Developing a comprehensive brand evaluation system with the support of TRIZ to formulate brand strategies
• Brand positioning of ayurvedic medicine in Indian milieu
• Dynamics of disruptive innovations in outperforming global brands: a study in Mexico