22 November 2017

Free sample articles newly available from International Journal of Services Science

The following sample articles from the International Journal of Services Science are now available here for free:
  • The moderating effects of eco-oriented organisational culture on the green practice-performance relationship
  • A framework for electricity utility service by QFD technique
  • Role stress as a barrier to service quality in Indian banks: SEM approach
  • Modelling collaborative business services
  • A DEA methodology to evaluate multidimensional quality performance in hospitals

No comments: