Expanded versions of papers presented at Managing Services in the Knowledge Economy 2011.
- Knowledge valley theory
- Organisational and staff development: a virtuous cycle in the knowledge-based economy
- Application of organisational homeostasis as an emerging paradigm for knowledge management
- The meaning of social capital in the event of organisational failure: insights into a medium-sized company
- The impact of structural capital on product innovation performance: an empirical analysis
- The sharing and transfer of context specific knowledge in a product support environment
- Assessing and developing organisational renewal capability in the public sector
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