Papers from the XXII ISPIM Conference in Hamburg, Germany, 12–15 June 2011 and the 4th ISPIM Innovation Symposium held in Wellington, New Zealand, 29 November - 2 December 2011.
- Service innovation: the challenge of management in hypercompetitive markets
- IP and open innovation: theory and practice
- Overcoming the pitfalls in external technology commercialisation: a managerial guide
- Application development in supplier-customer collaborations: success factors for firms in the process industries
- How does environmental information impact product purchase intent?
- Social media's opportunities in business-to-business customer interaction in innovation process
- Cloud-enabled business transformation: a proposed framework