- Modelling and simulation of e-business impact on supply chain
- A modular subroutine selection process in disaster management based on a needs classification scheme
- The impact of service quality and switching cost on customer loyalty in information asymmetric services
- Creating competitive advantage through outsourcing logistics: evidence from a Middle Eastern nation
- Explaining the intended continuance level of telecommuting
16 May 2008
Special issue: Service excellence and information technology for competitive advantage
International Journal of Internet and Enterprise Management 5(3) 2008
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