http://www.inderscience.com/browse/callpaper.php?callID=567
Call for papers: Developments in Industrial B2B Services
A special issue of the International Journal of Services Technology and Management (IJSTM)
Important Dates:
Full paper due: 15 May 2007
Notification of acceptance: 15 September, 2007
Final version of the paper due: 15 November, 2007
Industrial Business-to-Business (B2B) services are becoming more important as the world is becoming more globalised and competitive, and as companies increasingly are choosing new and innovative sourcing strategies for non-core activities. Companies are entering different types of B2B relationships compared to those in the past and services not only are intangible deeds, processes and performances – various technology and technical software are used both as part of the service product content, but also as a mean or enabler to deliver the service products.
As with respect to product and customer support, we observe that industrial products used in advanced production/manufacturing processes are becoming more advanced, complex and integrated. As a result, more services are needed to support the products in operation and maintenance, as well as to support the customers in using the products and to recycle them at the end of life. Many of these companies need help in becoming more innovative to create product and support services that are creating a competitive edge based on their strengths and market opportunities.
The focus of this special issue of IJSTM is on services needed to support capital-intensive industries (e.g. energy, petroleum, chemical, mining, etc) that require advanced and complex production facilities and industrial systems, machines, equipment, software and control systems. In this type of industry, advanced knowledge and technological support services related to engineering design, maintenance, modification, modernisation, operation, removal activities, etc, are needed to reach performance goals and to be competitive.
For more information, please see the Journal Call for Papers website.
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