Free sample articles newly available from International Journal of Services Operations and Informatics

The following sample articles from the International Journal of Services Operations and Informatics are now available here for free:

• An extension of importance-performance analysis method: integrated with fuzzy MICMAC
• Energy-performance optimisation for the dynamic consolidation of virtual machines in cloud computing
• The impact of information and communication technologies on bilateral trade in services
• Value evaluation method of industrial product-service based on customer perception
• Managing service performance based on multidimensional and categorical satisfaction data