Special issue published: "Building Manufacturing and Services Capabilities: Challenges in the Age of Globalisation"

International Journal of Productivity and Quality Management 15(2) 2015

• A survey of business network integration: implications for quality and productivity performance 
• The impact of project management assets on the VRIO characteristics of PM process for competitive advantage
• Virtual or vertical? Achieving integrated global supply chains: comparison and analysis of virtual integration and vertical integration in Japanese and Korean steel industry
• Comparative efficiency assessment and strategic benchmarking of smartphone providers with data envelopment analysis
• Improving service quality through managing customer contact: case of airlines
• Two-stage approach to the mixed-model sequencing problem
• A global knowledge transfer network: the case of Toyota's global production support system
• Managing internal competition in multinational corporations: the role of home bases
• Flexible supply capability driving total inventory reduction: an analysis of Omron Healthcare