15 March 2021

Free sample articles newly available from International Journal of Services Technology and Management

The following sample articles from the International Journal of Services Technology and Management are now available here for free:
  • Measuring e-service quality: a review of literature
  • An approach to reengineering applied to control of container logistics cost using the PERT network
  • Innovative behaviour and the performance of technology-based knowledge-intensive business services: an empirical study
  • Impacts of day trading on the intraday pattern of market quality
  • Service supply chain incentive strategy: from the perspective of win-win

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