Research pick: Chatbot bridges educational gap - "Mobile application that integrates challenge-based learning with a chatbot to encourage innovation in university students"

Research in the International Journal of Mobile Learning and Organisation has investigated how the preparedness of university students and graduates for the complexities of the job market might be improved. A software application that integrates challenge-based learning (CBL) with a personalized chatbot is introduced and the benefits discussed. The findings suggest that this innovative approach might well address some of the longstanding issues associated with conventional education and how to equip students with both the technical knowledge and the soft skills required in the world of work.

Andrea Sofia Cornejo Paredes, Alexander Acuña Ramírez, Beatrice Cueva Medina, Aremi Isabel Paja Medina, José David Esquicha Tejada, and José Alfredo Sulla-Torres of the Universidad Católica de Santa María in Arequipa, Perú, explain that challenge-based learning, CBL, is a learner-centric educational tool that focuses on solving real-world problems and conducting research that contributes to societal development. The approach contrasts with conventional learning methods, which often prioritize theoretical knowledge over practical applications. By focusing on real-world challenges, CBL can be used to help learners develop critical skills such as teamwork, effective communication, and problem-solving.

In the present work, the team has developed software, a mobile application, or app, using agile methodologies including the open workbench Scrum and a lean startup approach. These prioritize iterative development, user feedback, and minimal wasted resources, so that the final product meets user needs most efficiently. The app facilitates the publication and management of both academic and business challenges, providing a dynamic platform for students to apply their theoretical knowledge in practical scenarios.

One of the main features of this application is its integration of a personalized chatbot. This AI-driven assistant supports students by answering queries related to CBL, so improving their understanding and effective use of the learning approach itself. The chatbot can offer immediate, tailored responses so that the learners receive the help they need precisely when they need it, making the learning process more efficient and engaging.

Cornejo Paredes, A.S., Acuña Ramírez, A., Cueva Medina, B., Paja Medina, A.I., Esquicha Tejada, J.D. and Sulla-Torres, J.A. (2024) ‘Mobile application that integrates challenge-based learning with a chatbot to encourage innovation in university students’, Int. J. Mobile Learning and Organisation, Vol. 18, No. 3, pp.363–380.