Free sample articles newly available from International Journal of Services and Standards

The following sample articles from the International Journal of Services and Standards are now available here for free:

• Service innovation insights in the grocery retail service ecosystem
• Protective shields: the drivers of adopting information security standards and complementarity with different security standards
• The antecedents and consequences of the customer's attitude toward social media adoption: a meta-analytic approach
• The effects of the legal environment on cybersecurity