Free sample articles newly available from International Journal of Services Operations and Informatics

The following sample articles from the International Journal of Services Operations and Informatics are now available here for free:

• Social media analytics: a tool for the success of online retail industry
• Review paper on neighbour discovery protocol in IPv6 link-local network
• Quantifying value co-creation: examining the relationship between realised value facets and customer experience in a B2B context
• Construction of an instrument to evaluate the user eXperience of a group of co-creators in the upstream innovation process
• The sovereign debt crisis and national centripetal vs. regional centrifugal forces in political economy: empirical lessons from Spain