Free sample articles newly available from International Journal of Electronic Customer Relationship Management

The following sample articles from the International Journal of Electronic Customer Relationship Management are now available here for free:

• The influence of the personality traits of webcasters on online games
• Exploring the hidden potential of product design to mitigate supply chain risk
• New determinants of ease of use and perceived usefulness for mobile banking adoption
• Understanding the impact of service convenience on customer satisfaction in home delivery: evidence from Pakistan
• The influence of hedonic motivation, self-efficacy, trust and habit on adoption of internet banking: a case of developing country