Free sample articles newly available from International Journal of Services and Operations Management

The following sample articles from the International Journal of Services and Operations Management are now available here for free:

• Superiority of fuzzy AHP-VIKOR approach in an agile environment
• Systematic literature review on application of business analytics and information technology in supply chain performances
• Factors predicting employee engagement in Indian manufacturing sector
• A heuristic and GRASP algorithm for three-dimensional multiple bin-size bin packing problem based on the needs of a spare-part company
• A Pareto-based optimisation algorithm for a multi-objective integrated production-distribution planning problem of a multi-echelon supply chain network design
• A comparative study of online review management in hospitality services
• Economic ordering model for multiple items with stochastic demand and budget constraint