Expanded versions of papers presented at the 2011 Air Transport Research Society (ATRS) Conference.
- Measuring success: the search for assessment criteria in determining the impact of deregulation in regional aviation
- Domestic airline networks and passenger demand in Thailand after deregulation
- An investigation of airline service quality and passenger satisfaction - the case of China Eastern Airlines in Wuhan region
- Determining factors in airport baggage claim level of service
- Emissions of greenhouse gases: Brazilian air transportation sector
- Identification of key aircraft and operational parameters affecting airport charges
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