Free sample articles newly available from International Journal of Electronic Customer Relationship Management

The following sample articles from the International Journal of Electronic Customer Relationship Management are now available here for free:

• Enhancing customer loyalty in financial service through harnessing relationship marketing: the mediating effects of brand image
• The impacts of value derived from Facebook interactions on political voting
• The relationship between social media, willingness to interact and purchase intention of young Vietnamese towards an online movie streaming platform: a case study on FPT Play
• Visual photography's influences on hotel selection: an analysis using e-booking as a comparative platform
• Linking electronic customer relationship management and customer loyalty through serial mediation of customer experience and customer satisfaction