Free sample articles newly available from International Journal of Productivity and Quality Management

The following sample articles from the International Journal of Productivity and Quality Management are now available here for free:

• Developing a qualitative model of productivity for service companies using fuzzy analytic hierarchy process: a case study
• Optimisation algorithms for improvement of a multihead weighing process
• Modelling the water supply service quality: a case study of the municipal corporation
• Performance assessment of talent management system via using system dynamic approach and scenario planning (case study: Iran Falat-Qhare Oil Company)
• Evaluating bikesharing service quality: a case study for BIXI, Montreal
• A study on software quality factors and metrics to enhance software quality assurance
• The relationship between total quality management practices and organisational image in the hospital industry: an empirical examination