Free sample articles newly available from International Journal of Quality and Innovation

The following sample articles from the International Journal of Quality and Innovation are now available here for free:

• Evaluating the effect of public R&D subsidies on Italian firms' innovation activities: a subgroup analysis of 2008 CIS data
• A framework for fostering the quality of HEIs: data collection, evaluation, indication and validation
• Review of lean manufacturing practices - critical success factors and performance measures for SMEs
• Case studies on the implementation of TQM in the Indian leather SMEs
• Banking service quality management using fuzzy FMEA (a case study: Central Melli Bank of Rafsanjan)