7 August 2013

Special issue: "e-Service Innovation and Usage in Emerging Economy"

International Journal of Services Technology and Management 19(4/5/6) 2013

Expanded versions of papers presented at the Eleventh Wuhan International Conference on E-Business
(WHICEB 2012).
  • Do the characteristics of online consumer reviews bias buyers' purchase intention and product perception? A perspective of review quantity, review quality and negative review sequence
  • Exploring the factors motivating e-service users' WOM behaviour
  • Investigating Facebook and Google usage in Taiwan's college students
  • Research on financial coordinated supervision platform and supervision strategy for online payment under paperless trade
  • An empirical study on the impact of non-tradable share reform on ownership structure and agency costs
Additional Papers
  • Understanding the effects of service redesign on patient-time in an emergency department
  • Measuring the customer's perception of service quality using SERVQUAL in public services
  • What can influence the consumers' online word-of-mouth? An online gaming perspective
  • Marketing for remote area using an experience-based tourism website destination

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