Special issue: Services innovation and management in China

International Journal of Services Technology and Management 18(1/2) 2012

• A study of impacts on online purchase behaviour: information richness and website interactivity perspectives
• Predicting potential respondents' decision to participate in web surveys
• Empirical study on relationship between informatisation and development of tourism in China
• Social buying metanetwork modelling and analysis
• The analysis on the determinants of mobile VIP customer churn: a logistic regression approach
• Information systems, human capital, and enterprise value
• A method for ontology construction derived from folksonomy