Research in the International Journal of Web Based Communities has looked at how digital identity might be governed online and specifically in the so-called metaverse. The study found that current frameworks for digital identity are ill-equipped for emerging immersive online environments, which sit under the umbrella term “metaverse”. The work argues that regulators must move from a privacy-focused approach to one that is broader and rights-based.
The study finds that digital identity in the metaverse extends well beyond usernames and authentication. It encompasses avatars, digital personas, identity credentials, data collected by internet-connected sensors, and the relationships and behavioural traces created through continuous interaction in these virtual environments. The team led participatory workshops with young adults to examine three scenarios: social media influencing, extended reality (XR) workplaces, and integrated public-private healthcare.
In each scenario, the team found that the immersive environments blurred the lines between public and private life. They also increased “datafication”, the conversion of everyday behaviour into data that can be analysed and monetised by platform operators, employers, and technology providers. The researchers argue that this new concentration of power compromises user privacy and exposes them to harms the blame for which cannot be readily apportioned.
There is thus an urgent need for a new approach to governance that is centred on human rights and embeds ethical considerations into technology development.
Anand, N. and Hazarika, B. (2026) ‘Beyond avatars and access: rethinking digital identity governance in the metaverse‘, Int. J. Web-Based Communities, Vol. 22, No. 5, pp.1-32.
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