Free sample articles newly available from International Journal of Services and Operations Management

The following sample articles from the International Journal of Services and Operations Management are now available here for free:

• Medical supplies lot-sizing with supplier selection in Thailand healthcare supply chain sector
• Competing value framework model of organisational culture and job performance: an examination of the mediating role of HPHR practices
• Analysis of a multi-echelon supply chain network with Erlang replenishments, (s, S) inventory policies, lost sales and Poisson external demand
• Exploring the impact of orientations on hospital-supplier collaboration: an empirical study
• Effect of customer satisfaction, costs, knowledge and awareness, infrastructure and service quality on e-commerce success
• The effects of total quality management practices on sustainable performance: perspective from Malaysia