Free sample articles newly available from International Journal of Productivity and Quality Management

The following sample articles from the International Journal of Productivity and Quality Management are now available here for free:

• Furniture industry and handicrafts: what possible integration of production processes? Experiential profiles from Italy
• Analysis of efficiency productivity and competitiveness in organisations
• Comprehending the deployment intention of Lean Six Sigma in healthcare: the moderating role of change management
• Software effort estimation using cascade neural network optimised based on modified particle swarm optimisation (MPSO-CNN)
• Complaints management: quality of response to customer complaints in an automotive company
• Productivity of women self-help groups through quality training and capacity building