Free sample articles newly available from International Journal of Services and Operations Management

The following sample articles from the International Journal of Services and Operations Management are now available here for free:

• Modelling the drilling crew induced process disruption factors using an ISM – MICMAC approach
• An effective model and algorithm for two-stage assembly flow shop problems
• Work life balance of women labours in Tannery Industry – a comparative empirical study
• Impact of consumer education and knowledge on purchase intentions within services industry: a study of symbiotic analysis in Mexico
• Carsharing customer demand forecasting using causal, time series and neural network methods: a case study
• Waste management by application of quality control tools in the manufacturing industry – a case study
• A neural networks model for green supplier selection