The following sample articles from the
International Journal of Services Operations and Informatics are now
available here for free:
- An extension of importance-performance analysis method: integrated with fuzzy MICMAC
- Energy-performance optimisation for the dynamic consolidation of virtual machines in cloud computing
- The impact of information and communication technologies on bilateral trade in services
- Value evaluation method of industrial product-service based on customer perception
- Managing service performance based on multidimensional and categorical satisfaction data
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