The following sample articles from the
International Journal of Electronic Customer Relationship Management are now
available here for free:
- The influence of the personality traits of webcasters on online games
- Exploring the hidden potential of product design to mitigate supply chain risk
- New determinants of ease of use and perceived usefulness for mobile banking adoption
- Understanding the impact of service convenience on customer satisfaction in home delivery: evidence from Pakistan
- The influence of hedonic motivation, self-efficacy, trust and habit on adoption of internet banking: a case of developing country
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