Special issue published: "Fostering Asian Growth: Reforming Institutions for Better Service Provisions in Asia"

Journal for Global Business Advancement 9(4) 2016

• Deregulation and liberalisation, business cycles and performance of Indian industry
• Hierarchical model of service quality and its effect on consumers' perceived image, satisfaction and behavioural intentions: a study of Bangkok's mass rapid transit systems, Thailand
• Determinants of the channel selection and choice intention: a marketing perspective
• Importance of product quality and service quality in developing brand equity
• On the impact of ISO 9000 certification on organisations: a comparative study

Additional paper

• Organisational tenure and bank diversification: a replication