International Journal of Electronic Banking - to begin publication in 2008 - will foster multidisciplinary discussion and research on the emerging and fast growing topic of electronic banking. It is the first international attempt to provide a scientific publication outlet for the soft and hard topics of the e-banking research agenda. Given the extraordinary interest in the provision of customer and business oriented e-banking services, the journal will concentrate on the proposition of sound theoretical models, methodologies and best practices aiming to provide consultation and promotion of the discipline.
For this reason, it will deliver research articles, position papers, surveys and case studies aiming:
- to provide a holistic and multidisciplinary discussion on how traditional and emerging technologies support new unforeseen means for the provision of e-banking services
- to promote the international collaboration and exchange of ideas and know how on e-banking practices, applications, methodologies and services
- to investigate new required competencies and training/education needs both for customers and banking officers/managers
- to analyse the linkages of e-banking with strategy and to craft managerial models for the alignment of business strategy and e-banking services
- to provide a balanced discussion of customer oriented themes (customer relationship management, e.g. customer training etc) and business themes (banking performance, measurement, control, enterprise application integration etc)
- to promote the humanistic vision of e-banking services and to consider new possibilities for the excluded people and people in need
- to foster collaboration for worldwide initiatives for the benefit of the "Third World"
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